The Truth About Massage Packages (And Why Most of Them Don’t Sell)

The Truth About Massage Packages (And Why Most of Them Don’t Sell)

December 28, 20254 min read

The Truth About Massage Packages (And Why Most of Them Don’t Sell)

Massage packages are often positioned as a simple solution.

Offer a discount. Encourage commitment. Improve cash flow. Everyone wins.

Except that for many massage therapists, packages feel awkward to sell, underperform when they’re offered, or create resentment after the fact. Clients hesitate. Therapists feel pushy. And the whole thing starts to feel more complicated than it should be.

The issue usually isn’t packages themselves.
It’s the myths they’re built on.

The Truth About Massage Packages (And Why Most of Them Don’t Sell)

One of the biggest myths is that people don’t want to commit.

Massage therapists often assume clients resist packages because they’re non-committal or price-sensitive. In reality, most people commit all the time... to gym memberships, skincare routines, subscriptions, therapy, and personal training.

What they’re actually resistant to is committing to something that isn’t clearly defined or emotionally compelling.

A package that’s framed as “buy six massages” asks for money without offering meaning. A package that’s framed around a result, a season of care, or a specific outcome gives the nervous system something to say yes to.

People don’t hesitate because they hate commitment. They hesitate because they don’t understand what they’re committing to.

Another common myth is that packages should be discounted to sell.

Discounting feels logical. Lower the price, make it more attractive, remove friction.

But discounting often does the opposite. It trains clients to think in terms of transactions instead of transformation. It positions the package as a bulk deal instead of a supportive container.

When packages rely on discounts alone, they attract people who are shopping for savings, not support. That can create misalignment later, especially when clients don’t prioritize scheduling or show up half-engaged.

Packages don’t need to be cheaper to be valuable. They need to be clearer.

Another myth is that packages are primarily about improving cash flow.

While upfront payment can help with financial stability, designing packages around your needs instead of the client’s experience often backfires. Clients can feel it when something is created to benefit the business more than them.

The most effective packages are designed around momentum, not money. They answer the question, “What kind of consistency does this person actually need to see meaningful change?” When that’s clear, the financial side becomes secondary.

There’s also a persistent belief that selling packages requires a sales personality.

Many massage therapists avoid offering packages because they don’t want to sound pushy or scripted. They associate selling with pressure, persuasion, or manipulation.

But offering a well-designed package isn’t a sales tactic. It’s a recommendation.

You already assess needs. You already explain patterns. You already suggest frequency and follow-up. A package is simply a way of structuring that recommendation so it’s easier for the client to say yes.

When packages are aligned, they feel like support, not pressure.

Another overlooked myth is that packages lock you in.

Some therapists worry that packages will trap them, obligate them, or limit flexibility. That fear often comes from poorly designed packages with unclear boundaries or unrealistic expectations.

A well-structured package creates clarity, not confinement. It defines scope. It sets expectations. It protects both parties. When packages feel heavy, it’s usually because they were created without boundaries, not because packages are inherently restrictive.

Finally, there’s the myth that if packages don’t sell immediately, they don’t work.

Packages often require repetition and trust. Clients may need to hear about them more than once. They may need to experience your work before they feel ready. Silence doesn’t always mean disinterest. Sometimes it just means timing.

When packages are treated as an integrated part of your practice instead of a special offer you nervously mention once, they start to land differently.

The truth is, packages aren’t about convincing people to buy more massage.

They’re about creating structure, clarity, and continuity of care.

When designed well, packages support better outcomes, better boundaries, and better relationships. They make the work more focused and the business more stable — without requiring you to become someone you’re not.

If packages have felt awkward or ineffective in the past, that doesn’t mean they’re wrong for you.

It usually means they were built on myths that were never meant to support you in the first place.

If you want to start building packages that sell with ease, fill your calendar with ideal clients, and fill your wallet, without making you feel like a used car salesperson... check out my class and get the full, fuss-free strategy to do it, in less than an hour!

or schedule a call with me here! I can't wait to hear how you've used this stuff!


Your Bodywork Biz Mentor, Erin

Erin Stebbins is a massage therapist and business coach helping practitioners build profitable, sustainable practices without burnout.

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